Owing to the unique characteristics of vintage and antique items, Remy Home Collection presently does not facilitate returns or exchanges under any circumstances. Kindly take the time to thoroughly examine the product descriptions and images before completing your purchase. Should you have any inquiries about a particular item, feel free to reach out to us via email at info@remyhomecollection.com and we'll be delighted to assist you.

In the event that your item arrives in a damaged condition, it is your responsibility to initiate a claim with the shipping provider. Ensure that you capture photographs of your items, including the exterior of the boxes, shipping materials, and labels, as these will be crucial for your claim. It is advisable to retain all shipping materials until your USPS or UPS provider reaches out, as they might require inspection of the items.

For items exceeding $100 in value that arrive damaged, please reach out to us at info@remyhomecollection.com Nevertheless, it is important to note that you will still be accountable for initiating and managing the claim process.